What exactly does Radeeo do?

Three things, in a line. Relay brings presenters in: each one streams from OBS with a private key, and the studio can relay the programme to your Mixcloud Live and Mixlr accounts while it airs. The Airlock protects the combined programme with a broadcast delay, a panic button and automatic dropout cover. And the output grid delivers the protected feed to DAB+, your website player and HLS endpoints you switch on and off yourself. Playout itself stays where it belongs — in your playout system.

Do we need a playout system?

No — Radeeo IS the playout system. The studio carries the schedule, the music library, live presenters and automation. If you already run another playout and only want Radeeo's delivery chain, ask us — the gateway takes any programme feed.

What software do presenters need?

OBS or any similar streaming app, all free. Each presenter gets a private Relay key, so there are no shared passwords and nothing to configure at the studio end. Keys only work for certified presenters — no completed certificate, no key — and a key can be revoked in one click.

How do the Mixcloud and Mixlr relays work?

The studio relays the station's programme to your Mixcloud Live and Mixlr accounts, switched on and off from the System page, so the show archives itself while it airs. The picture comes from the presenter's own encoder or a rendered station card. The sound is the show tap: the programme, the console mic, the voice room and the show's own jingles, taken ahead of the broadcast delay. It never carries a scheduled advert — see which outputs carry adverts.

Which outputs carry adverts?

Mixcloud's and Mixlr's terms permit a presenter's own shout-outs and forbid programmatic advertising, and a station that breaches them gets pulled. So Radeeo routes deliberately: the advert calendar (ad-spot breaks and station sweepers) is laid onto the outputs you sell airtime on, and never onto the relays or the show recordings. This is fixed in the software, not a setting anyone can get wrong.

A sponsor read on the mic is programme, so it goes everywhere, relays included. That is the line the platforms draw, and it is the line the routing draws.

What happens if a presenter's internet dies mid-show?

The Airlock notices within moments and puts your takeover playlist on air, so listeners hear music instead of silence. When the feed returns and stays steady, the show fades back in automatically. Nobody has to race to the desk.

Are safety features ever paid extras?

Never. The Airlock — the broadcast delay, the panic button and automatic dropout protection — ships in full with every installation, on every plan, including the trial. We don't charge extra for the things that keep you safely on air.

Where do the backups go?

To your own storage, every hour. Radeeo speaks the S3 API, so the bucket can be on AWS S3, Cloudflare R2, DigitalOcean Spaces, Backblaze B2 or anything else S3-compatible — your account, your keys. Each upload is checksum-verified and logged, and a fresh installation can rebuild itself from the bucket.

Does show recording cost extra?

No, and it never will. Recording your output for listen-again and compliance is something every licensed broadcaster should do, so it's included free with every Radeeo installation. We won't charge you for keeping the recordings the regulator expects you to keep.

What does Radeeo cost?

Hosted stations are £129.99 a month (+VAT) with 18,000 listener hours, a production gateway and a 100 GB music library, or £149.99 with 27,000 listener hours across two gateways and 200 GB — Radeeo runs everything. Listeners are never cut off; extra hours are a top-up. Self-hosted is £50 a month on your own hardware. Yearly pricing saves roughly two months. Discounts and custom deals: support@radeeo.com.

How does the free trial work?

Install Radeeo and it activates itself by logging in online. Every new station gets 30 days of everything, no card required. When the trial ends you pick up the subscription; nothing is deleted in the meantime.

Do you provide the DAB multiplex?

No. You arrange carriage with a multiplex operator (and hold your own Ofcom licence); Radeeo produces exactly the feed your operator needs. If your carriage is with an operator like Maxxwave, it's plug and play.

Where does our data live?

In your own installation. Every station runs its own self-contained copy of Radeeo, on your hardware or ours, and backups go to a bucket you own. There is no shared platform holding your output, your logs or your listener data.

Can we run Radeeo under our own brand?

Yes. Private licences and white-label deals are the same product, not a special build, so multiplex operators and networks can offer Radeeo as their own. Ask us at support@radeeo.com.